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Network User Experience Report

April 1, 2018

 What causes your grade scores to fluctuate?
Your Komodo Grades are based on key network metrics like speed and latency.  When these metrics change, your grade changes.  

  • Your Speed Grade is a percentage of measured speed versus your maximum possible speed.  Changes in speed are most often caused by people and applications using the network.
  • Your Quality Grade is three separate metrics combined into one MOS value representing network congestion.  A high quality is required for real-time voice and video conferencing.
  • Your Accessibility Grade represents how often the network or application was accessible and usable.  Low speed and low quality can cause an application to be inaccessible.

Learn More

 A Komodo Test gathers and reports these key metrics to the Komodo System.

  • Throughput (Mbps)
  • Signal strength (dBm)
  • Latency (milliseconds)
  • Jitter (milliseconds)
  • Packet loss (percentage)

Total System Grade: A+

Best and Worst Report

Your best 1-hour grade was an A+ at 2 am and your worst 1-hour grade was a D- at 6:34 pm.   


Your worst grade was caused by a speed of 34 Mbps, latency of 54 ms, jitter of 13 ms, packet loss of 12% and it was only accessible 74% of the time.


Please contact your ISP provider and share these finding with them.

Outage Report

A list of outages and their duration

  • April 1, 2018 at 5:36 pm for 26 minutes
  • April 1, 2018 at 7:45 pm for 2 minutes

Your Preferred Network Metrics

Netflix Upload Speed

 Your lowest 1-hour average was 22 Mbps.  Your average was 26 Mbps.  Your highest 1-hour average was 30 Mbps.  Your self-reported speed is 30 Mbps. 

Komodo-Guest Signal Strength

 Your lowest 1-hour signal strength was -86 dBm.  Your average signal strength was -71 dBm.  Your best 1-hour signal strength was -56 dBm. 

Gmail Latency

 Your worst 1-hour average latency was 43 milliseconds  Your average latency was 27 ms.  Your best 1-hour latency was 13 milliseconds. 

Comcast Circuit Grades

 Your worst overall 1-hour grade score was C+ at 6:15 pm.  Your average grade score was B+.  Your best 1-hour grade score was A- at 2:34 am.